Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, and any details submitted through enquiry or contact forms. This information is used solely to respond to your enquiry, provide services, and communicate relevant information about lessons or programs.

We may also collect limited non-identifiable data automatically through website analytics tools, such as pages visited, time spent on the site, and general location data (e.g. city or region). This helps us understand how the website is used and improve its performance.

How Your Information Is Used

Information collected is used to:

• Respond to enquiries and provide requested information
• Communicate regarding lessons, scheduling, and services
• Improve website functionality and user experience
• Maintain internal records related to service delivery

We do not sell, rent, or trade your personal information to third parties.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to collect information about how visitors interact with the website.

This information is collected in an aggregated and non-identifiable form, meaning it does not personally identify individual users. It may include data such as pages visited, time spent on the site, and general location (e.g. city or region).

The data is used solely to understand website performance and improve user experience.

Google may process this information in accordance with its own privacy policies. You can learn more here: https://policies.google.com/privacy

Cookies

This website may use cookies to enhance user experience. Cookies are small files stored on your device that help improve website functionality and performance.

You may choose to disable cookies through your browser settings. However, this may affect how certain parts of the website function.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no method of data transmission over the internet is completely secure.

Third-Party Services

This website may contain links to external websites. Fortepiano Academy is not responsible for the privacy practices or content of these third-party sites.

Your Rights

You have the right to request access to the personal information we hold about you and to request corrections if necessary. If you would like to update or remove your information, please contact us using the details below.

Requests to delete personal data apply to identifiable information such as enquiry details. Non-identifiable analytics data cannot be individually accessed or removed.Requests to delete personal data apply to identifiable information such as enquiry details. Non-identifiable analytics data cannot be individually accessed or removed.

Contact

If you have any questions about this Privacy Policy or how your information is handled, you may contact:

Fortepiano Academy
Email: info@fortepianoacademy.au
Location: Wentworth Point, NSW, Australia

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. The latest version will always be available on this page.